Nichole Francis Reynolds is the Vice President & Head of Global Government Relations at ServiceNow, Inc. She leads the company’s global government relations, public policy, and advocacy agenda domestically and internationally. As a lawyer and the company’s top lobbyist, she works with Administration officials, Members of Congress, state and local public officials, the diplomatic community and industry associations on domestic and international technology policy issues.
Prior to joining ServiceNow, she served as Vice President of Government and Public Affairs for the Interstate Natural Gas Association. Prior to that, she served for five years as Vice President of Public Policy & Community Relations at Mastercard. Prior to joining Mastercard, she spent ten years in Washington D.C. in a variety of senior roles on Capitol Hill including Chief of Staff to two Members of Congress, as District Director, and as counsel on the Homeland Security Committee. She also gained political experience working on national presidential elections and congressional races.
Ms. Francis Reynolds graduated cum laude and with honors with a Bachelor of Science in Political Science and Spanish from Eastern Michigan University and received her law degree from The Ohio State University Moritz College of Law. She is a Member of the Bill & Melinda Gates Foundation’s Postsecondary Values Commission and serves as a Trustee on the Governing Board for Beauvoir, the National Cathedral Elementary School, The Shakespeare Theatre Company, Teach for America DC Region, Imagination Stage DC, Ed Farm, and the Corporate Advisory Council for the Congressional Black Caucus Foundation. She lives in Washington, DC with her husband and two children.